Remote support on the go - Zoho Assist
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Send an invite to the remote session from the Zoho Assist - Technician app or share the invitation URL with customers. You will be instantly connected to your customer’s computer as soon as they accept the invite or click the URL. With the Zoho Assist - Technician app, you can control your customer’s unattended remote computer no matter where you are. That means, you can troubleshoot on remote computers without even needing the customer to be in front of it. Navigate between any number of monito
Descrição do Produto
- Send an invite to the remote session from the Zoho Assist - Technician app or share the invitation URL with customers. You will be instantly connected to your customer’s computer as soon as they accept the invite or click the URL.
- With the Zoho Assist - Technician app, you can control your customer’s unattended remote computer no matter where you are. That means, you can troubleshoot on remote computers without even needing the customer to be in front of it.
- Navigate between any number of monitors connected to the remote computer. Active monitor detection is done automatically.
- Capture screenshots instantly with a single tap. Use the images to go through issues and troubleshoot later.
- Bring in other technicians to the remote support session. Work together and troubleshoot issues faster.
- Transfer files to and from your android device. Send and receive files even to a remote unattended computer.
- Zoho Assist uses advanced 128 bit and 256 bit AES encryption. All remote support sessions are secure and reliable.
